All advantages of the ticket system at a glance

  • Customer complaints and queries can be processed quickly
  • Each transaction can be traced seamlessly and reviewed again at a later date
  • Organised communications ensure an ideal flow of information - both internally and externally
  • Sustainable documentation: new employees are immediately up to speed on all processes and procedures
  • Additional potential for revenue: Customer request is allocated to the relevant employee as a ticket; competent advice helps generate additional turnover and profit